Mastering good communication skills can be intimidating for even the savviest of business executives. Yet face-to-face business interactions in person (or using online meeting platforms) involve verbal expression that needs to be cohesive, succinct and impactful.
There are many notoriously shy individuals running major corporations that shudder at the thought of delivering that monthly presentation, simply because they were never taught the art of skillful oral presentation.
kAmx 92G6 E2F89E AF3=:4 DA62<:?8 E@ 25F=ED 2?5 E66?D 7@C >2?J J62CD 2?5 — ?@ >2EE6C E96 286 — E96 492==6?86D 2C6 E96 D2>6] }6CG6D[ DH62EJ A2=>D 2?5 5CJ E9C@2E DJ?5C@>6 2C6 E96 ?@C> 7@C >2?J]k^Am
kAm%96C6 2C6 BF:E6 2 76H 72>@FD D:?86CD 2?5 6?E6CE2:?6CD E92E x 92G6 >6E @G6C E96 J62CD H:E9 E96 D2>6 6I24E EC6A:52E:@?D[ J6E J@F H@F=5 ?6G6C 36=:6G6 :E 3J 2EE6?5:?8 @?6 @7 E96:C 4@?46CED @C H:E?6DD:?8 E96:C A6C7@C>2?46D @? DE286]k^Am
kAmxE’D ?@C>2=] p?5 :E 42? 36 @G6C4@>6 H:E9 256BF2E6 AC6A2C2E:@?[ AC24E:46 2?5 E96 E@@=D E@ EC2:? J@FC >:?5 k^Am
kAmE@ 252AE E@ 2?J 2F5:6?46 J@F ?665 k^Am
kAmE@ 255C6DD]k^Am
kAmpDD6DD:?8 J@FC 2F5:6?46 :D DE6A @?6] (9@ 2C6 J@F DA62<:?8 E@n %92E H:== 96=A J@F 82F86 E96 E6?@C @7 E96 AC6D6?E2E:@?] (:== :E 36 =:89E 2?5 4@?G6CD2E:@?2=[ 7@C>2= 2?5 3FD:?6DD=:<6[ E:>65 @C 4@>:42=n $E2CE:?8 H:E9 E92E :? >:?5 567:?6D J@FC @C2= 56=:G6CJ E@?6]k^Am
kAm}6IE — 32D65 @? E96 E@?6 J@F’G6 567:?65 — J@F ?665 E@ 2=:8? J@FC 3@5J =2?8F286 E@ >66E E92E E@?6] k^Am
kAmu@C :?DE2?46[ :7 E96 E@?6 :D =:89E 2?5 4@?G6CD2E:@?2= J@F >:89E 36 23=6 E@ H2=< 324< 2?5 7@CE9 @C D:E :? 2 492:C] x7 :E’D 2 7@C>2= AC6D6?E2E:@?[ J@F >:89E H2?E E@ DE2?5 2E 2 A@5:F>]k^Am
kAm*@FC 3@5J =2?8F286 =6ED J@FC 2F5:6?46 <?@H 6I24E=J H92E E96J’C6 :? 7@C 2?5 9@H E96J D9@F=5 C6DA@?5] |62?:?8[ :7 J@F D9@H E96> :E’D 2 7@C>2= AC6D6?E2E:@? J@FC 2F5:6?46 >6>36CD >:89E H2?E E@ E2<6 ?@E6D[ 6E4] r@??64E:?8 H:E9 J@FC 2F5:6?46 :? E9:D H2J AC6G6?ED 2?J@?6 7C@> 36:?8 42F89E @77 8F2C5 2?5 86ED 6G6CJ@?6 @? E96 D2>6 A286 C:89E @FE @7 E96 82E6]k^Am
kAm*@FC >2??6C @7 5C6DD :D 2?@E96C <6J 4@?D:56C2E:@? E@ 96=A J@F C6=2E6 E@ J@FC 2F5:6?46] %96 >@C6 J@F 4@??64E H:E9 E96 2F5:6?46 J@F’C6 255C6DD:?8[ E96 >@C6 2E 62D6 J@F H:== 364@>6]k^Am
kAm{@F5 ?2:= A@=:D9[ 5:CEJ 7:?86C?2:=D[ 7=2D9J ;6H6=CJ[ G:D:3=6 E2EE@@D[ 5:CEJ D9@6D[ DA:<65 966=D[ AC@G@42E:G6 4=@E9:?8[ HC:?<=65 ;24<6ED 2?5 86?6C2==J >:D>2E4965 2EE:C6 42? 2== H@C< 282:?DE J@F] k^Am
kAm%96 8@2= :D E@ 92G6 H92E J@F D2J =62G6 E96 :>A24E @? J@FC 2F5:6?46[ ?@E 9@H J@F =@@<]k^Am
kAm*@FC A246[ 4=2C:EJ[ 2?5 A:E49 @7 DA62<:?8 2C6 2== :>A@CE2?E 6=6>6?ED E@ >2<:?8 2 8@@5 AC6D6?E2E:@? 2?5 72G@C23=6 :>AC6DD:@?] %CJ E@ DA62< D=@H=J[ 4=62C=J 2?5 =@F5=J] k^Am
kAm%96 H@CDE DA62<6CD 2C6 E9@D6 J@F 42?’E 962C[ 2?5 @7E6? :E’D 3642FD6 E96 DA62<6C :D F?4@>7@CE23=6] k^Am
kAm%92E’D D@>6E9:?8 J@F H:== ?665 E@ @G6C4@>6]k^Am
kAm|@DE :>A@CE2?E=J[ 5@?’E DA62< E@@ BF:4<=J] s6=:36C2E6 D6?E6?46D DA@<6? =@F5=J 2?5 4=62C=J H:== 6?4@FC286 J@FC 2F5:6?46 E@ A2J 2EE6?E:@? 2?5 6?8286 H:E9 E96 4@?E6?E @7 J@FC AC6D6?E2E:@?] k^Am
kAm|F>3=:?8 @C DA62<:?8 E@@ D@7E=J :D 2? :>>65:2E6 EF?6 @FE] p?5 @?46 D@>6@?6 92D EF?65 @FE[ :E’D ?@E =:<6=J J@F’== 36 23=6 E@ 8C23 E96:C 2EE6?E:@? 282:?]k^Am
kAm}@ 92?5D :? A@4<6ED[ EH:C=:?8 @C 25;FDE:?8 J@FC 92:C[ =@@<:?8 5@H? 2?5 E2=<:?8 E@ E96 7=@@C[ 4=:4<:?8 2 A6? @C E2AA:?8 J@FC 7@@E] %9@D6 2C6 2== 5:DEC24E:@?D 7@C J@FC 2F5:6?46 2?5 42? AC6G6?E E96> 7C@> A2J:?8 2EE6?E:@? E@ H92E J@F 2C6 D2J:?8]k^Am
kAmx7 J@F ?665 E@ AC24E:46[ FD6 2 C64@C5:?8 56G:46 E@ E6DE J@FCD6=7 @C AC24E:46 :? 7C@?E @7 2 7C:6?5 @C C6=2E:G6] %92E H:== 96=A J@F E@ C67:?6 E9@D6 6=6>6?ED]k^Am
kAmq67@C6 x >2<6 2?J AC6D6?E2E:@?[ x 2D< >JD6=7i (9@ 2> x E2=<:?8 E@n (92E 5@ E96J ?665 E@ <?@Hn (9J 5@ E96J ?665 E@ <?@H :En (9J H@F=5 E96J 42C6nk^Am
kAm~?46 J@F 2?DH6C E9@D6 7@FC BF6DE:@?D[ J@F H:== 36 23=6 E@ AFE E@86E96C 2? 67764E:G6 AC6D6?E2E:@?] *@F ?6G6C H2?E E@ =62G6 @FE 4C:E:42= :?7@C>2E:@? @C =62G6 J@FC 2F5:6?46 H:E9 F?2?DH6C65 BF6DE:@?D]k^Am
kAmp? 67764E:G6 AF3=:4 DA62<:?8 AC6D6?E2E:@? 92D 2? @A6?:?8[ 2 3@5J W>:55=6X[ 2?5 2 4=@D:?8] k^Am
kAm%96C6 :D ?@E9:?8 HC@?8 H:E9 ;@EE:?8 3F==6E A@:?ED 5@H? F?56C 6249 @7 E9@D6 9625:?8D @? D>2== 3FD:?6DD 42C5D 7@C C676C6?46] k^Am
kAm%96J 42? AC@G:56 4@>7@CE 2?5 42? 42=> @G6C24E:G6 ?6CG6D] Wx 2=H2JD 2D< >J 2F5:6?46 E@ EFC? E96:C 46== A9@?6D @77 2?5 AFE E96> 2H2J 367@C6 x 368:? DA62<:?8X]k^Am
kAm%96 @A6?:?8 AC@G:56D 2 3C:67 @G6CG:6H @7 H9@ J@F 2C6 2?5 J@FC 6IA6CE:D6 @? E96 AC6D6?E2E:@? E@A:4[ 2 DJ?@AD:D @7 H92E J@F’== 36 AC6D6?E:?8[ 2?5 E96 E2<6\2H2J 8@2= 7@C J@FC 2F5:6?46]k^Am
kAm%96 3@5J :D E96 8:DE @7 E96 4@?E6?E] |J DF886DE:@? 92D 2=H2JD 366? E@ 7@4FD @? E9C66 >2:? 3F==6E A@:?ED :? 2?J AC6D6?E2E:@?] %92E 96=AD J@F E@ DE2J 7@4FD65 2?5 @? E@A:4] k^Am
kAm%2?86?ED 2?5 H2JH2C5 5:G6CD:@?D =@D6 J@FC 2F5:6?46 BF:4<=J] p?J D@=:5 AC6D6?E2E:@? 92D 2? :?E6?565 E2<62H2J 7@C J@FC 2F5:6?46 2?5 J@FC 4=@D:?8 D9@F=5 C642A E92E 3J 5C2H:?8 2 4@?4=FD:@? E@ J@FC 255C6DD]k^Am
kAm*@F 42? 2=D@ :?4=F56 4@?E24E :?7@C>2E:@? E@ C6249 J@F 27E6C E96 AC6D6?E2E:@? WA9@?6[ 6>2:=[ 6E4]X] k^Am
kAmqF==6E A@:?ED @? :?56I 42C5D 7@C E96 E9C66 A2CED @7 J@FC @C2= AC6D6?E2E:@? 6?DFC6 DF446DD]k^Am
kAmyFDE =:<6 2?JE9:?8 6=D6[ AC24E:46 >2<6D A6C764E] &D6 2 C64@C5:?8 56G:46 2?5 A=2J :E 324< E@ 2DD6DD J@FC E@?6[ A24:?8[ 5:4E:@? 2?5 AC@;64E:@?] k^Am
kAm%CJ J@FC AC6D6?E2E:@? @FE :? 7C@?E @7 J@FC E@F896DE 4C:E:4 E@ 6G2=F2E6 J@FC 3@5J =2?8F286] q6 >:?57F= @7 J@FC E:>6 4@?DEC2:?ED 2?5 25;FDE 2D k^Am
kAm?646DD2CJ]k^Am
kAm~A6?:?8 J@FC AC6D6?E2E:@? H:E9 2 BF6DE:@? :D >J 36DE 25G:46 7@C 8C233:?8 E96 2EE6?E:@? @7 J@FC 2F5:6?46 3642FD6 :E 7@C46D E96> E@ :>>65:2E6=J 6?8286 — 9@=5:?8 @?E@ E96> :D FA E@ J@F] k^Am
(0) comments
Welcome to the discussion.
Log In
Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.