NeighborImpact, the region’s largest nonprofit provider of social services, released statistics to its board of directors regarding demand for services during the 2019 calendar year.

A total of 53,883 households in Central Oregon and 357,228 individuals sought one or more services from the agency, according to a press release

Based on the tracking system, individuals and households are counted each time they receive services, and an individual or household may be counted more than once if they receive more than one service or receive a service more than once in a six-month period.

Founded in 1985, NeighborImpact is a private non-profit organization that serves all of Crook, Deschutes and Jefferson counties and the Confederated Tribes of Warm Springs. The number of Central Oregonians served by NeighborImpact appears by county in the chart below.

Families and individuals touched by the nonprofit may have received services from any of its 10 programs. Programs operated by NeighborImpact include:

  • Food Bank collects and distributes more than 3 million pounds of food to emergency food sites throughout the tri-county region.
  • Energy Assistance helps qualified households keep their lights and heat on by paying a portion of their energy costs.
  • Housing Stabilization helps individuals and families experiencing homelessness or those unstably housed obtain and retain housing.
  • Head Start provides high-quality early education integrated with health services, meals, nutrition and family advocacy for children 0-5.
  • HomeSource offers a range services that help individuals manage, grow and protect their assets.
  • Child Care Resources offers training, technical assistance and business support to child care providers in Central Oregon. Subsidizes child care for low income families.
  • Weatherization provides construction services to add insulation and repair heating systems for income-qualified clients.
  • Lending offers loans in down payment assistance, micro enterprise and home preservation at reasonable interest rates.
  • Representative Payee manages disability benefits on behalf of persons with mental illness or a mental disability by budgeting and dispersing funds to pay for living needs including housing, utilities, food, medical expenses, personal care and clothing.
  • Community Development helps communities build housing and infrastructure.

According to Executive Director Scott Cooper, the availability of these services is made possible through the contribution of volunteer time.

“We could not have this kind of positive impact without the help of volunteers, donors and community partners,” Cooper said.

NeighborImpact engaged 1,722 volunteer hours, totaling over $43,000 of financial value according to the Bureau of Labor Statistics volunteer hour value for 2018. In addition, foundations, local businesses and individuals contributed more than $1.2 million in 2019, to compliment public funding.

“Without the combined federal and state resources and private support we receive, plus an amazing gift of volunteer time, Central Oregon would be a far more challenging place for many people,” said Cooper.

For more information on NeighborImpact’s programs and services and how the organization helps identify the causes of and solutions to poverty, visit

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